PRIVACY POLICY

At Carmper, we are committed to protecting your privacy and ensuring your personal information is handled securely and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you interact with our website or services.

1. Collection of Personal Information
We collect personal information that is necessary for us to provide you with our products and services. The types of personal information we may collect include:
* Your name
* Email address
* Mailing or shipping address
* Phone number
* Payment details (processed securely through third-party providers)
* Order and purchase history
* IP address and browser information (when visiting our website)
We collect this information when you:
* Make a purchase through our website
* Subscribe to our newsletter
* Contact us with a query or feedback
* Create an account or participate in promotions or surveys

2. Use of Personal Information
We use your personal information to:
* Process and fulfil your orders
* Communicate with you regarding your purchases
* Provide customer support
* Send marketing communications (with your consent)
* Improve our website and services
* Comply with legal obligations
You may opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

3. Disclosure of Personal Information
We may disclose your personal information to:
* Third-party service providers (e.g. payment gateways, shipping partners, email marketing providers) for the purpose of operating our online store
* Regulatory authorities or as required by law
* Our business advisors, such as accountants or legal representatives, if necessary
We do not sell or rent your personal information to third parties.

4. Data Security
We take reasonable steps to ensure your personal information is protected from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes secure server infrastructure, data encryption, and restricted access to personal data.

6. Access and Correction
You have the right to access the personal information we hold about you and request corrections if it is inaccurate, out of date, or incomplete. To make such a request, please contact us using the details below.

7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those websites. We recommend reviewing the privacy policies of any external sites you visit.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the effective date. Your continued use of our website constitutes acceptance of any updates.

9. Contact Us
If you have any questions or concerns about your privacy or this policy, please contact us:
📧 Email: sales@camper.com.au 
📞 Phone: 0416 882 337